At Rosenfeld & Rafik, P.C (“we,” “us,” “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information in connection with our services, including Business SMS communications.
Information We Collect
We may collect the following personal information:
- Name: To identify and personalize interactions.
- Email Address: For communication and account management.
- Phone Number: To facilitate Business SMS communications and support.
How We Collect Information
We gather personal information through:
- Direct Communication: Provided with your consent during verbal or written interactions with our representatives.
Use of Information
Your information is used to:
- Provide and personalize our services.
- Facilitate Business SMS communications.
- Respond to inquiries and support requests.
- Improve our offerings.
We do not sell or share your personal information with third parties for their marketing purposes.
Data Protection
We employ industry-standard measures to safeguard your data from unauthorized access, loss, or misuse, including:
- Secure storage systems with restricted access.
- Regular security audits and updates.
Data Retention
We retain personal information only as long as necessary to provide services and meet legal obligations. You may request the removal of your information by contacting us (details below).
Your Rights
You have the right to:
- Access: Request a copy of the information we store.
- Correct: Update or amend your details.
- Delete: Request deletion of your data.
- Opt-Out: Stop receiving SMS messages by replying STOP, UNSUBSCRIBE, or contacting us directly.
Cookies
We use cookies on our website to enhance user experience. These include:
- Session Cookies: Temporary and deleted when you leave the site.
- Persistent Cookies: Stored longer to remember preferences.
Cookies help us:
- Recognize returning users.
- Tailor website content and advertisements.
- Gather anonymous statistics to improve the site.
You can manage cookie preferences via your browser settings.
Third-Party Services
We may utilize third-party providers (e.g., SMS platforms) to support operations. These providers are contractually obligated to maintain confidentiality and use your information solely for our services.
Policy Updates
We may update this policy periodically. Changes will be posted with an updated effective date. Please review the policy regularly.
Contact Us
For questions or to exercise your rights, contact us.